Privacy Policy for LumiCare

 

1. Introduction

This Privacy Policy describes how LumiCare ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application ("App"). LumiCare is a wellness application focused on face massage routines and personalized skincare recommendations.

By using LumiCare, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Personal Information

We collect the following personal information that you voluntarily provide when creating an account or using our services:

  • Account Information: Username, email address, and password

  • Profile Information: Age, height, weight, skin color, and skin type

  • Usage Data: Information about how you interact with our App, including features used and time spent

2.2 Information We Do NOT Collect

  • Facial images or photographs

  • Biometric data

  • Sensitive health records or medical information

  • Location data

  • Contact lists or other device information

2.3 AI Skin Analysis MCQ-based questions


Our AI Skin Analyzer provides personalized recommendations based on the information you share — such as skin type, skin color, and age.
✅ No facial images are captured, stored, or analyzed.
✅ Instead, you’ll answer simple MCQ-based questions about your skin concerns.

✅ Using this data, our AI helps detect potential issues like acne, dryness, or sensitivity, and suggests the best tips, tricks, and routines.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Personalization: To provide customized face massage routines and skincare recommendations

  • AI Analysis: To deliver data-based skin analysis and wellness suggestions

  • Water Tracking: To help you monitor and improve your hydration habits

  • Content Delivery: To recommend relevant blogs, videos, and educational content

  • App Improvement: To analyze usage patterns and enhance user experience

  • Communication: To send important updates, notifications, and respond to your inquiries

  • Account Management: To maintain your account and provide customer support

4. How We Share Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our App, including:

  • Authentication Services: For secure login and account management

  • Cloud Hosting: For data storage and App functionality

  • Analytics Services: For usage statistics and App performance monitoring

  • Customer Support: For technical assistance and user inquiries

These service providers are contractually obligated to protect your information and use it only for the specified purposes.

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders

  • Protect our rights, property, or safety

  • Prevent fraud or security threats

  • Enforce our Terms of Service

4.3 What We Do NOT Do

  • We do not sell your personal information to third parties

  • We do not share your information for marketing purposes without your consent

  • We do not provide your data to advertisers or marketing companies

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest

  • Secure authentication protocols

  • Regular security assessments and updates

  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete your personal information within a reasonable timeframe, except where we are legally required to retain certain data.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request a copy of your data in a structured, machine-readable format

  • Withdrawal of Consent: Withdraw your consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

LumiCare is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy in the App

  • Sending you an email notification (if you have provided your email address)

  • Displaying a prominent notice in the App

Your continued use of LumiCare after any changes constitutes your acceptance of the updated Privacy Policy.

11. Third-Party Links

Our App may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services before providing your personal information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: masterfulcode@gmail.com
 Address: Lahore, Pakistan
 Phone: +92 329 1363006

For data protection inquiries, please include "Privacy Policy" in the subject line of your email.